Terms of service

DISTANCE SALES AGREEMENT

ARTICLE 1 - PARTIES

1.1 SELLER

Title: MOMENTUM X LONGEVITY KOZMETİK LİMİTED ŞİRKETİ

(hereinafter referred to as "SELLER")

Address: Halaskargazi Mah. Vali Konağı Caddesi Huzur Apt No:9 D:7 Şişli / İstanbul

MERSIS No: [Insert No]

Phone: [Insert Phone]

Fax: [Insert Fax]

E-mail: [Insert Email]

Return Address: [Insert Address]

1.2 BUYER

Name/Surname: [Insert Name]

Address: [Insert Address]

Phone: [Insert Phone]

E-mail: [Insert Email]

ARTICLE 2 - SUBJECT

The subject of this Agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts published in the Official Gazette dated 27.11.2014, regarding the sale and delivery of the product ordered electronically by the BUYER from the SELLER's website “suzix.com” (“Website”).

ARTICLE 3 - PRODUCT INFORMATION

The type, quantity, brand/model, color, sales price, and delivery information of the products are as follows:

Description Quantity Price (VAT Incl.) Subtotal

  • Shipping & Handling: * Additional Costs: * Payment Method: * Maturity Difference: * Total (VAT Incl.): Delivery Address: Recipient: Billing Address: ## ARTICLE 4 - GENERAL PROVISIONS

  1. The BUYER declares that they have read the preliminary information regarding the basic characteristics of the product, the sales price including all taxes, the payment method, and the delivery costs (to be borne by the BUYER), as well as the delivery time and the SELLER's full commercial title and contact info, and has given the necessary confirmation in the electronic environment.

  2. The SELLER shall not be held liable for any direct or indirect damages arising from the use of the Website or other data/programs. The SELLER accepts no responsibility for interruptions, errors, omissions, losses, or unauthorized access to records due to breach of contract, tort, or negligence.

  3. The SELLER reserves the right to change, reorganize, or stop publishing any information or terms of use on the Website without prior notice. Changes take effect on the date of publication.

  4. The Website may contain links to third-party sites. The SELLER is not responsible for the content of these external sites.

  5. All materials on the Website (design, logos, technical data, software, etc.) are the property of the SELLER and are protected under intellectual property laws. These materials cannot be copied, modified, or redistributed without written permission.

  6. The SELLER's contracted courier company for delivery is Yurtiçi Kargo. For orders with a total value of less than 500 (Five Hundred) Turkish Liras, shipping costs shall be borne by the BUYER.

  7. The SELLER is responsible for delivering the product in a sound, complete manner, in accordance with the specifications, and with warranty certificates/user manuals if applicable.

  8. The SELLER may supply a different product of equal quality and price to the BUYER if it is justified and before the performance period expires.

  9. If the product cannot be delivered due to force majeure (weather, transport strikes, etc.), the SELLER must notify the BUYER. In case of cancellation, the refund will be made within 14 days.

  10. For credit card payments, after the SELLER initiates the refund, it may take 2 to 3 weeks for the bank to reflect the amount in the BUYER's account.

  11. Bulk Purchases: The SELLER reserves the right to cancel orders that exceed personal needs (e.g., more than 3 units of the same product) or fulfill only the retail limit.

  12. Pricing Errors: In the event of an obvious pricing error significantly below market value, the SELLER reserves the right to unilaterally cancel the order.

  13. Data Protection: The BUYER expressly consents to the processing and transfer of their personal data by the SELLER within the scope of Law No. 6698 (KVKK) for statistical purposes and to improve services.

ARTICLE 5 - RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from this agreement within 14 (fourteen) days without giving any reason.

  • The withdrawal notification must be made via fax, phone, or email.

  • The product must be sent back within 10 days of notification.

  • If returned via the SELLER's contracted courier, shipping costs are borne by the SELLER. Otherwise, the BUYER bears the cost.

  • The original invoice must be returned with the product. For corporate invoices, a "Return Invoice" (İade Faturası) must be issued by the institution.

ARTICLE 6 - PRODUCTS EXEMPT FROM WITHDRAWAL

The right of withdrawal cannot be exercised for:

  • Goods whose price fluctuates due to financial market changes.

  • Custom-made or personalized products.

  • Perishable goods or products with an expiration date.

  • Health and Hygiene: Products whose protective packaging, tape, or seals have been opened (e.g., cosmetics, underwear, etc.).

  • Digital content, software, or computer consumables whose packaging has been opened.

  • Periodicals (newspapers/magazines).

  • Accommodation, transportation, or leisure services for a specific date.

ARTICLE 7 - AUTHORIZED COURT

In case of disputes, applications can be made to the Consumer Arbitration Committee or the Consumer Court at the place where the BUYER resides or where the product was purchased, within the monetary limits determined annually by the Ministry of Trade.

SELLER: Momentum Cuba Biotech

BUYER: DATE: ---